Tests and courses
If a course, test, or language setting does not look right, share the course name and a screenshot with support.
Help Center
Support for your TestMentor account and typing practice.
Find quick answers for tests, courses, payments, results, OTP verification, refunds, and account access.
Payments
For payment issues, include your registered email, transaction ID, payment screenshot, and selected pass or course.
Account access
For login, OTP, or profile issues, write from the email used on TestMentor whenever possible.
Frequently Asked Questions
How do I start a typing test?
Login, open your active course, choose the test settings, and start the test from the practice screen.
Where can I see my results?
Your completed attempts are available from My Results with speed, accuracy, mistakes, and detailed result pages.
What should I do if payment succeeds but course is not active?
Email helptestmentor@gmail.com with your registered email, payment proof, and course name so we can verify and activate access.
How long does support take?
We usually respond within 48 hours. Payment and account access issues are prioritized.